Long Journeys, Too Little Adherence to Schedules
The KoGGe project began with manually designed plans that put nursing staff under a lot of time pressure, for example because there were often long distances between individual patients. In addition, some staff were not always deployed according to their qualifications. Both of these factors generate costs and have a negative impact on staff motivation and satisfaction, which is particularly serious in a service sector that is already suffering from a permanent shortage of skilled staff and therefore too few personnel.
»We see our task as optimization and decision support for route planning,« says Dr. Alexander Scherrer. He is responsible for KoGGe in his role as deputy head of »Optimization in the Life Sciences«, part of the division »Optimization« at Fraunhofer ITWM. »Using our methods, the software quickly calculates optimal plans for outpatient care tours. And with decision support, route planners then transparently compare plan options with each other in order to select the most suitable route in a targeted manner.«